Covid-19 Changes & Policies
We’re looking forward to welcoming you back. There are many changes in place to make sure we’re offering you a stay that’s as safe and comfortable as possible. What hasn’t changed is this being a quiet, relaxing space for you to recharge in the mountains of Golden, BC.
Changes to Our Program
Due to Covid-19 we aren’t able to offer our hot buffet breakfast. A grab and go bagged breakfast will be provided for you to take with you.
No housekeeping will be provided in your room throughout your stay. If you need additional amenities (e.g. towels, toilet paper etc.) please ask our housekeeper or front desk staff.
Check out is 10:00 a.m. and check in is 4:00 p.m.
Fewer amenities will be provided in your room. If you require luggage racks, hangers, a hairdryer, fan etc. please let us know.
A 15% discount has been applied to all rates (for summer 2021) due to us offering a more limited breakfast and fewer housekeeping services.
What We’re Asking You to Do
Do not visit if you’re feeling sick or showing symptoms of Covid-19, have been around someone who’s sick or has Covid-19, or have returned back to Canada in the last 14 days.
Maintain physical distancing (at least 2 m) when around our staff or other guests. Put a face covering on when physical distancing isn’t possible.
Use our hand washing and sanitizing stations regularly (e.g. when entering and leaving the lodge, before and after using the common room etc.).
Bring a non medical face covering in case there are times you can’t maintain 2 m of separation.
Please be patient and keep a positive attitude. We’re all trying to navigate these new circumstances the best we can.
What We’re Doing
Increased cleaning and sanitizing. All common areas, high use areas, and touch points will be sanitized frequently throughout the day.
All rooms will sit empty for at least 24 hours in between stays.
Deep cleaning of all bedrooms.
Monitoring the health of our staff daily.
Monitoring the health of all guests who arrive.
Limiting the number of guests in the office and common areas at any one time. Signs will be posted to inform of maximum numbers.
Thorough training of all office and housekeeping staff to make sure they’re familiar with our updated Covid-19 policies and procedures.
To read our full Covid-19 Policy, please click here.